Do my employees need to wear a mask?
Employees that are public facing are required to wear a mask. At the time and the place you are in contact with the public is where you need a mask. Wear a mask for the specific interactions.
If a partition effectively creates an enclosed barrier within an indoor space between the public and the employee you may render masks unnecessary but this should be reviewed and approved by the local health authority prior to implementation.
Employees that are not public facing while in their office or workspace do not. However, these employees should wear a mask when arriving and exiting the workplace. See Section 1 of the Directive on masks for the definition of business.
Whom and in what situations do people need to wear masks in restaurants?
Masks are required while entering and exiting the restaurant, using the restroom, or otherwise walking through the inside of the business. However, masks do not need to be worn while consuming food or drink and seated at the table inside. Patrons using outdoor seating are encouraged to wear masks and must wear a mask if they have to enter the business. Servers should wear masks at all times. Restaurants can adopt more restrictive policies.
Do you have to wear a mask while in restaurant outdoor seating areas?
Masks are required while entering and exiting the restaurant, using the restroom, or otherwise walking through the inside of the business. However, masks do not need to be worn while seated at the table consuming food or drinks inside the restaurant. Patrons using outdoor seating are encouraged to wear masks and must wear a mask if they have to enter the business. Servers should wear masks at all times. Restaurants can adopt more restrictive policies.
Do cooks on the cook line need to wear masks if a kitchen is public facing?
Yes, if they are public facing.
It is recommended that all cook staff, even if not public facing, wear a mask if social distancing cannot be achieved. It is advised to wear a mask at all times to ensure the health and safety of all citizens. Businesses should consider all the risks and unique circumstances and implement appropriate policies.
Do kitchen staff (i.e. folks that are behind the scenes not interacting with the public, cooks, dishwashers, etc.) need to wear a mask? What if they can social distance?
If the kitchen staff are public facing, they need to wear a mask.
It is recommended that all cook staff wear a mask, even if they are not public facing, if social distancing cannot be achieved. It is advised to wear a mask at all times to ensure the health and safety of all citizens. Businesses should consider all the risks and unique circumstances and implement appropriate policies.
Some body art procedures like piercings and tattoos are done on the face does the masking requirement essentially prohibit these procedures? What about for aestheticians?
The individual conducting the procedure must wear a mask but it would be impractical for the individual receiving the procedure to wear a mask (see exemption #3 in the directive).
Do servers in drive-thrus and coffee kiosks need to wear masks?
Yes. Kiosks and drive-thrus fall under the definition "space open to the public" due to the fact that kiosks and drive-thrus serve the public. If you are serving and interacting with the public a mask must be worn. Patrons who remain in their car are not required to wear a mask though it is strongly encouraged when interacting with the kiosk/drive thru employees.
Do children and employees in day cares need to wear masks?
No, because day cares are not open to the public, employees and children are not required to wear masks, however it is strongly recommended wherever possible. Children under 2 should not wear masks at any time.
Are employees exempt from wearing a mask if they are working in an environment where they are operating machinery where a mask can get stuck or pull a person into a machine?
Wearing a mask is not required if it is impractical or unsafe to do so. However, alternative such as face shields should be considered.
As a business
owner, what can I do if someone comes into my business and says they cannot
wear a mask due to a medical condition?
may ask how to accommodate an individual’s disabilities. Options may include:
face shields on hand to provide to disabled customers
services via phone or online
If accommodations cannot be made and individuals are unable to
comply with requirements necessary for safe operation, individuals may be asked
to leave the business.
The ADA governs accommodations of
this sort, but does not preclude asking customers about health information.
HIPAA and the Fourth and Fifth Amendments are also inapplicable to
conversations related to face-coverings in businesses.
Are masks required while transporting clients in car?
Businesses, including guides, offering transportation services to their
customers shall require and take reasonable measures to ensure that all
employees, contractors, volunteers, customers, or other members of the public
wear a face covering while in the business’ vehicle. “Indoor space” includes
all modes of commercial transportation.